Prices are per room per night and are inclusive of VAT. Breakfast is included in the room price.
Check in any time from 1.00 p.m on day of arrival. If arrival is expected after 5.00 p.m guests should notify Cooling Castle Barn that they will be arriving late.
Rooms should be vacated no later than 10.00 a.m. on the day of departure. Failure to do so may incur late stay charges.
The Stables operates as a Bed & Breakfast primarily for our wedding guests.
If you are arriving on a day that you are not attending an event, we are unable to offer refreshment facilities other than the tea and coffee in your room and breakfast the following morning. There are no additional general lounging areas.
A full English Breakfast is included in the cost of the room and is served in the Heritage Barn between 8.30 a.m and 9.30 a.m. Breakfast is complementary for children staying in family rooms.
There is no public restaurant, or room service available at Cooling Castle Barn.
Cancellations should be made direct with our reservations office. No refunds are available within 30 days of the booking.
There are four family rooms that offer accommodation for two adults and up to two children aged 14 and under (and a child under two years in a travel cot), or a maximum of two adults. There is no additional charge for children staying in family rooms. Unauthorised or unregistered guests will be charged to the credit/debit card of the registered occupier.
We have one bedroom that will facilitate guests with disabilities - if you need use of this room, we suggest you contact us directly on 01634 222244 to check availability. Alternatively, ground floor bedrooms will provide easier access for guests who have difficulty walking.
We have a no smoking policy in all bedrooms.
With exception to guide / assistant dogs, no pets are allowed.
Guests may book in advance via the website. Cooling Castle Barn reserves the right to refuse any booking for good reason.
All payment is to be taken immediately upon booking.
In the event of malicious, wilful, negligent room damage, or theft of property, Cooling Castle Barn will charge the amount of any loss sustained, repair of damage, contract cleaning deemed necessary and any claims subsequently made against us (together with our own and the other party's full legal costs) to the credit/debit card of the registered customer. If in our reasonable opinion any member of the party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to the property we are entitled to, without prior notice, to terminate our agreement and the person(s) concerned will be required to leave the property. No refunds will be made and we will not pay any travel expenses or costs incurred as a result of the termination.
Cooling Castle Barn are happy to provide a refund for your booking up to 30 days before you are due to stay with us. After this time period you will not be liable for a refund.